What our customers say
"In May 2024 I used the services of Melad to configure a new computer and populate it with inexpensive but legitimately sourced software. His services were prompt, effective, and courteous. I would recommend him for any work of a similar nature."
Consultant
Testimonials - Here's What Our Customers Are Saying
"The process was quick and Melad was professional, knowledgeable, and very accommodating. He met our schedule and even came over to our home. This is the first time I’ve received service of this calibre."
Home User
We Have Happy Customers
"I have found Melad to be a conscientious and knowledgeable young man who strove to find out what was wrong--and even accompanied me to the store to purchase the correct replacement hardware! I found him personable and reliable and would recommend him and his services highly."
Business Professional
Best thing about our service
Customized help for local and across Canada customers.
We're here for small businesses and medical clinics, tackling their computer problems, upgrading websites, and boosting cybersecurity to keep things running smoothly.
Computer and laptop brands
we service:
Our Prices
For efficient resolution of computer issues, book online or call 613-979-0309 during store hours.
FAQ
• What services does your computer business offer?
Taleam Systems provides computer service, website design, and IT Support.
• How can I request service or support?
You can choose to book online or give us a call at (613) 979-0309 during store hours – whichever works best for you!
• What types of computer setups do you assist with?
We help with setting up new devices, installing software, designing websites, removing viruses, installing internet equipment, setting up software and printers, ensuring cybersecurity, and bringing innovative ideas to your projects.
• Do you offer remote support for troubleshooting?
Sometimes, we help you with computer problems or installations over the phone.
• What is included in your support services?
We come to you to make your computer faster, fix any problems, get rid of viruses, and help you troubleshoot. We explain things in a way that's easy to understand.
• How quickly can I expect a response for support requests?
During business hours, we aim to respond to service requests within four hours.
• What are your operating hours for service and support?
We're here for you Monday through Saturday, from 10 am to 5 pm, and appointments can be scheduled during store hours.
• Can you assist with software troubleshooting?
Certainly, we can help troubleshoot various software issues, including MS Office, Outlook, and Windows 11.
• Do you provide guidance on optimizing computer performance?
We optimize computers and websites, recommend the best solutions, and put them into action once you're happy with the plan.
• How do I schedule a service appointment or setup session?
You can schedule a service request on our website or reach us directly by phone.
• What measures do you take to ensure the privacy and security of my data during services?
Before our tech works on your computer, especially for tasks like removing viruses or making applications run better, please back up your data. We take extra steps to keep your files safe and only fix things with your agreement.
• What sets your computer business apart in terms of service quality?
We're a local business that's great at quickly helping with your computer and website needs. We make sure things run smoothly, save you money, and even offer workshops to boost your skills for tech projects and office tasks.
• Can you assist with network setup or troubleshooting?
We diagnose network connectivity issues, set up new network equipment, and troubleshoot problems.
• What payment methods do you accept for your services?
We welcome payment in cash and credit cards through PayPal.
• Is remote support available for customers outside your local area?
We're delighted to collaborate with companies that have clients in the Ottawa region. We look forward to working with you!